Frequently Asked Questions

Everything you need to know about the coastal lifestyle and your shopping experience.

How long will it take for my order to ship?

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for those who need their coastal essentials sooner.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Sale items marked as 'Final Sale' are not eligible for return.

How do I care for my Southern Tide performance fabrics?

To maintain the quality of our performance gear, we recommend machine washing cold with like colors and tumble drying on low. Avoid using fabric softeners or bleach.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and U.S. territories. We are working on expanding our reach to international coastal enthusiasts in the near future.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options like PayPal, Apple Pay, and Klarna for installment payments.